TERMS AND CONDITIONS
is a website operated by Kitty Brown Boutique Ltd – Company number 9637197. The company trades at:
Carnforth LA5 9BQ
The website is owned by Kitty Brown Boutique Ltd and the data controller is Philip Watts-Charnley.
Your personal data will be used to provide the information, goods and services offered through the website to you, for billing and order fulfilment.
If you sign up to our newsletter, we may use your email address to send you information about our products or services. We may also provide news about the business and its activities which we believe may be of interest to you. You can opt out of these at any point and you can ask for personal data to no longer be recorded at any time by contacting the company at firstname.lastname@example.org or by post at Kitty Brown Boutique, Ashtrees Way, Carnforth LA4 9BQ.
Goods offered for sale
Goods offered for sale on this website may have been offered for sale at our Carnforth shop for a different price. Care is taken to ensure that the description of the goods is correct. Should an error occur in the description of goods Kitty Brown Boutique will offer a full refund upon return of the items. Colours may vary due to digital processing of the photographs and/or the limitations of the technology on which this website is viewed.
Cookies and monitoring
Strictly necessary cookies - These are cookies that are essential to the operation of our website. Analytical/performance cookie - These cookies allow us to recognise and count the number of visitors to our website.
Functionality cookies - These cookies are used to recognise you when you return to our website. Targeting Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed.
We may monitor traffic to our site and collect the following information:
o The IP address of your computer.
o The referring website where you found us.
The reasons for this are:
o To make ongoing improvements to our website based on this data.
o To discover which services are being used to find our website.
o In cases where we are required by law to pass on information we will do so. If we believe action is necessary for the prevention of crime or to protect the website, our rights or the personal safety of person/s we will co-operate with and share information with law enforcement agencies as necessary.
If you are concerned about your data, you have the right, to request access to personal data which may hold or process about you. You may also inform us that you want us to delete any information we hold about you. You may do this by email at or in writing to Kitty Brown Boutique, Ashtrees Way, Carnforth LA5 9BQ
Right to cancel
All customers have the right to cancel their orders under the the Distance Selling Regulations which gives consumers extra protection when buying online.
You have the right to cancel the purchase of goods without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods having cancelled the contract.
Once you have notified us that you wish to cancel the contract, any sum that has been paid to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following
o for the supply of goods, the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer.
o for the supply of goods made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.
o for goods which may not be returned for reasons of hygiene.
o for goods which have been used by you in such a way as to have been accepted as satisfactory for their purpose.
All notices you send to us must be sent to the contact details on this site www.kittybrown.co.uk. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.